Heineken has lost operational control and withdrawn its staff from its facilities in conflict-affected areas of eastern Democratic Republic of Congo, the Dutch brewer said on Friday.
The beverages giant said in March that its operations in three eastern cities would remain suspended until it was safe to reopen, after some of its breweries were hit and its depots raided during fighting between the army and rebels.
But on Friday, the beer maker said the situation had deteriorated further, and that armed personnel had taken control of its facilities in Bukavu and Goma – eastern Congo’s two biggest cities, now under rebel control – and nearby areas.
“The conditions required to operate responsibly and safely are no longer present and as of 12th June 2025, we have lost operational control,” it said in a statement.
Heineken’s Congo unit, Bralima, still operates in other parts of the country not affected by the conflict, the company said, adding that it would continue assessing the evolving situation.
The group owns four breweries in Congo, producing Heineken beer as well as other popular brands like Primus. The Bukavu facilities employed around 1,000 people both directly and indirectly, it had said previously.
“Our top priority is the safety and wellbeing of our employees,” its Friday statement said. “We have withdrawn all remaining staff from these sites and we have continued to support them financially.”
Nearly 14% of Heineken’s total revenues come from its businesses in the Middle East and Africa, where Congo, with its population of over 100 million, is a large market.
Its operations in the cities of Goma, Bukavu and Uvira had together previously accounted for roughly a third of Heineken’s business in Congo.
Fighting in eastern Congo escalated this year as the M23 rebel group staged a rapid advance that raised fears of a wider conflict.
Congo says Rwanda is supporting M23 by sending troops and arms. Rwanda has long denied helping M23.
The two countries and the United States said on Wednesday that their technical teams initialed a draft peace agreement that is expected to be signed next week.